Table of Contents
- Roles and access
- What is sick leave follow-up?
- Activate sick leave follow-up
- How the follow-up process works
- Notifications during the follow-up process
- Follow-up statuses
- Reporting to NAV and Altinn
- No responsible assigned
- Change the language of a created task
- FAQ
Roles and access
| Access | Role |
|---|---|
| Activate and configure sick leave follow-up | System role: Absence → Absence management |
| Be assigned as responsible for follow-up | No role required — assigned directly in absence type settings |
What is sick leave follow-up?
Sick leave follow-up is a structured process in Huma that automatically assigns tasks to a responsible person, typically a supervisor or HR administrator, when an employee goes on sick leave. The tasks are based on legislation in Norway and Sweden and guide the responsible through the required follow-up steps.
The follow-up process is determined by the country code of the employee's work schedule, and not their location in Huma. An employee with a Norwegian work schedule will follow the Norwegian process, and an employee with a Swedish work schedule will follow the Swedish process.
💡 Huma currently supports sick leave follow-up for Norway and Sweden only.
🔗 🇳🇴 Read more about the Norwegian sick leave follow-up process.
🔗 🇸🇪 Read more about the Swedish sick leave follow-up process.
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Activate sick leave follow-up
- Go to the Absence module
- Navigate to "Settings"
- Scroll down to "Sick leave" and click on it
- Click "Edit absence type"
- Toggle on "Enable absence follow-up process"
- Choose who will be responsible for the follow-up:
- Supervisor — the employee's supervisor will be responsible. You must also choose a fallback person in case the employee has no supervisor assigned
- Specific person — one designated person who will be responsible for all employees on sick leave
- Click "Save"
⚠️ If you disable the follow-up process after it has been activated, all ongoing follow-up processes will be stopped immediately.
How the follow-up process works
The follow-up process starts automatically when an employee registers a sick leave absence, and ends when the sick leave ends.
During the process, Huma will:
- Assign tasks to the responsible person at specific points in the absence — based on Norwegian or Swedish legislation
- Send a weekly reminder task to check in on the employee
- Send notifications to the responsible person when new tasks are assigned
💡 The follow-up process creates tasks, it does not automatically start a process from the Processes module. You can view the full follow-up details within the absence entry itself.
⚠️ If no responsible person is assigned when a task is due, the task will not be created and the follow-up will continue without it.
Notifications during the follow-up process
Huma sends automatic notifications to both the responsible person and the employee during the follow-up process.
| When | Recipient | Notification |
|---|---|---|
| Day 1 | Responsible | "A sick leave follow-up process has started for [name]" |
| Day 7 (weekly) | Responsible | Weekly check-in task assigned |
| 2 days before end date | Employee | "Your sick leave is ending soon" |
| Norway only — Day 52 | Responsible | "Further process in [name]'s sick leave" |
| Sweden only — Day 42 | Responsible | "Further process in [name]'s sick leave" |
💡 The responsible person also receives an email notification when new tasks are assigned during the follow-up process.
Follow-up statuses
| Status | Description |
|---|---|
| Upcoming | The follow-up process is scheduled to start — the sick leave has been registered but not yet started |
| Ongoing | The follow-up process is active and tasks are being assigned |
| On hold | The follow-up process is paused |
| Ended | The follow-up process has ended — the sick leave has ended |
💡 When the employee’s absence is over, and they end it in Huma, this process will end and you will not receive any more reminders.
Reporting to NAV and Altinn
If your organisation uses Huma's NAV/Altinn integration, certain sick leave follow-up tasks, such as submitting follow-up plans and reporting, can be handled directly through the integration. This reduces manual work and ensures that deadlines are met automatically.
🔗 Read more about the NAV/Altinn integration in Huma.
No responsible assigned
If the responsible person is removed from Huma or no longer has the role, the sick leave follow-up will have no responsible. In this case, tasks will not be created until a new responsible is assigned.
To fix this:
- Go to the Absence module → Settings
- Click on "Sick leave" and select "Edit absence type"
- Update the responsible person
- Click "Save"
💡 If you use "Supervisor" as the responsible, make sure all employees have a supervisor assigned. If a supervisor is removed from Huma, the fallback person you configured will take over.
Change the language of a created task
Tasks created by the sick leave follow-up process are in English by default. If you need them in another language, you can edit them manually.
- Find the task in the Tasks module or on the employee's profile under "Tasks"
- Click the three dots next to the task
- Click "Edit task"
- Translate the title and description to the preferred language
- Click "Update task"
💡 You can also customise the task description to better fit your organisation's specific requirements, and adjust the due date and title.
🔗 Read more about tasks in Huma.
FAQ
Which employees will follow the Norwegian vs Swedish process?
The process is determined by the country code of the employee's work schedule, not their location in Huma. Make sure employees are assigned to the correct work schedule for their country.
Can the responsible person manage their own sick leave follow-up?
No. It is not possible to manage your own sick leave follow-up process in Huma. If the responsible person goes on sick leave themselves, make sure to update the responsible to someone else.
What happens if the responsible person is on leave or unavailable?
Tasks will still be assigned to them in Huma. We recommend updating the responsible person temporarily if they are unavailable for an extended period.
Will the follow-up process restart if the employee extends their sick leave?
Yes. If the sick leave end date is extended, the follow-up process will continue from where it left off and new tasks will be assigned according to the timeline.
However, if you are using the NAV/Altinn integration, extending a sick leave in NAV will create a new entry in Huma, which will cause the ongoing follow-up process to stop. In this case, you will need to monitor the follow-up manually.
🔗 Read more about limitations to the sick leave follow-up process with NAV/Altinn.
What should I keep in mind during a sick leave follow-up?
When an employee is on sick leave, there are some important steps to keep in mind. Huma will send you reminders along the way to help you stay on track.
- The most important thing — check in on the employee regularly and stay updated on their current state
- Before the 4th week — invite them to a meeting to discuss and document whether there is anything they can do while on sick leave, and whether any adjustments should be made
- Before the 7th week — invite them to a dialogue meeting to discuss what can be done to prevent the sick leave from being unnecessarily long. You will also need to update the follow-up plan you created
💡 These steps are based on Norwegian sick leave legislation. Swedish legislation may have different requirements and timelines.