Our tool supports customizable surveys for tracking employee satisfaction, engagement, feedback on specific initiatives, and more. Whether it’s one-time surveys or recurring pulses, you’re in control.
How to create a survey
- Navigate to the Surveys module in the main menu.
- Select the option to create a new survey.
- Ask AI to create a form based on your goals or continue and manually input your questions.
- When the survey is ready - click "Publish" and determine the audience who will have access to answer it.
- Decide whether your survey will be a one-time initiative or recurring / pulse.
- Publish your survey.
Participants will receive notifications about the survey, allowing them to respond within the specified response period. Once completed, the survey results will be available for review under the survey's details.
What types of surveys can I create?
Huma enables you to create tailored surveys designed to measure employee satisfaction, engagement, and feedback on specific initiatives, among other topics. You can choose to conduct either one-time surveys or recurring pulse surveys to gather insights effectively.
Can I add my own questions?
Absolutely! You can fully customize surveys with questions tailored to your organization’s needs. Alternatively, you can ask AI to generate questions based on your goals.
Can surveys be one-time or recurring?
Yes, you can define whether a survey is a one-time or recurring survey.
What intervals are available for recurring surveys?
- Once a year (52 weeks) - Coming Soon
- Twice a year (26 weeks) - Coming Soon
- Quarterly (12 weeks)
- Monthly (4 weeks)
- Twice a month
- Weekly
Who can answer surveys?
Survey participants receive notifications and can respond effortlessly through Huma.
Pending surveys appear on the dashboard, and notifications are sent when surveys are available.
All required questions must be completed before submission.
- When a user is excluded from eNPS, they are not excluded from surveys.
📲 Users can now answer surveys in the app.
How are participants notified about the surveys?
When the survey is created and published, the participants will receive an email with a link to the survey.
When clicking the link attached on the email, the participants will be taken straight to the survey in their Huma account.
Participants can also navigate to the survey through the dashboard.
What question types are available?
- Short Text
- Long Text
- Single Select
- Multi-Select
- Yes/No
- Rating Scales:
- Scale (0-10)
- Stars (2-10)
- Dice (6 fixed)
- Smileys (4 fixed: Unhappy, Neutral, Happy, Very Happy)
- Hearts (2-10)
What is the response time for a survey?
This depends on the interval and type of survey. Survey creators can specify this during setup.
Are the surveys anonymous?
Yes, all surveys are currently anonymous. However, an upcoming update will allow survey creators to choose whether to enable or disable anonymity.
Who can view survey results?
Users with the system permission "Surveys: Only see" or "Surveys: See and edit" can view results, including historical runs.
Here is an overview over what the different permissions allow:
| Action | No Access | Only see | See and edit |
|---|---|---|---|
| View active surveys | ❌ | ✅ | ✅ |
| View completed surveys | ❌ | ✅ | ✅ |
| Answer surveys | ✅ | ✅ | ✅ |
| Create surveys | ❌ | ❌ | ✅ |
| Edit survey details | ❌ | ❌ | ✅ |
| Delete surveys | ❌ | ❌ | ✅ |
| Publish/pause surveys | ❌ | ❌ | ✅ |
| See question pane | ❌ | ❌ | ✅ |
| Add/edit/delete questions | ❌ | ❌ | ✅ |
| See survey results | ❌ | ✅ |
✅ |
What insights are available?
Survey results provide a detailed breakdown of responses for each run, enabling companies to analyze trends and feedback.
Can I monitor trends over time?
Currently, the eNPS survey allows tracking of changes in employee sentiment and satisfaction, providing insights into the impact of initiatives over time.
What are the survey statuses?
- Draft: Survey not published yet.
- Published: Survey has an upcoming run.
- Active: Survey is ongoing.
- Paused: Only available for recurring surveys; manually paused.
- Completed: One-time survey is finished; no upcoming run.
What if I want to pause or stop a survey?
When paused or stopped, no new survey requests will be sent, but employees can still respond to any surveys already in progress.
- Go to the Survey Module
- Navigate to the survey you want to pause/stop
- Click on "Pause" in the top right corner
- Any future scheduled runs will be canceled. You can resume the survey at any time.
How to edit or delete a survey
Do you want to make changes?
Different types of changes can impact survey results in various ways
- If the survey is recurring, you can edit future versions, but not the one currently live.
- If the survey is published as a one-time event, it cannot be edited.
- Unfortunally, it is not possible to duplicate a survey.
-
Changing the question type
- It will no longer be possible to compare or track trends for this question’s responses across survey runs after changing the type.
- Deleting a question or an option
- Data from previous runs will remain unaffected, but comparisons and trend analysis across runs may become more challenging. Keep in mind that presenting a different set of questions and options can also influence how people respond.
- Correcting typos
- Minor text changes will not affect the results. However, significant rewording of a question’s title, description, placeholder, or help text may impact how people respond.
- Minor text changes will not affect the results. However, significant rewording of a question’s title, description, placeholder, or help text may impact how people respond.
Do you want to delete the survey?
- Go to the "Survey module"
- Navigate to the survey you want to delete
- Click on the three dots in the top right corner
- Select "Delete"