Sub-processors

Last updated Apr 24th 2024

The Huma Sub-processors list (“Sub-processors”) accompanies the Huma Subscription Terms of Service (the "Agreement") entered into between you ("Customer") and Huma. 

Huma is a data processor and engages certain onward sub-processors that may process personal data submitted to Huma’s services by the controller.

We assess the processors we engage, selecting reputable, global service providers, who provide safeguarding agreements to guarantee sufficient protection of such Customer data as they process on our behalf.

These sub-processors are listed below. This list may be updated by Huma from time to time

 

Approved Sub-Processors

Entity Heroku
Processing activity Hosting of the services API
Processing location Europe - Ireland

 

Entity Neo4j Aura
Processing activity Hosting of database for the services
Processing location Europe - Belgium/Ireland (Europe West 1)

 

Entity MongoDB Atlas
Processing activity Hosting of database for the services
Processing location Europe - Ireland (eu-west-1)

 

Entity Amazon AWS
Processing activity Hosting of database for the services, hosting of uploaded files
Processing location Europe - Ireland (eu-west-1)

 

Entity Auth0
Processing activity Authentication with OTP
Processing location Europe - Frankfurt

 

Entity Younium
Processing activity Management of payment information for subscription billing
Processing location Europe - Sweden

 

Entity Maventa
Processing activity Electronic invoicing
Processing location Europe

 

Entity Mailgun
Processing activity Automated email notifications from the services
Processing location Europe - Germany

 

Entity Hubspot
Processing activity In-service support
Processing location United States

 

Entity Fastly
Processing activity Content Delivery Network for all API traffic
Processing location Global, by proximity to user location

 

Entity Imgix
Processing activity Optimizing and caching of presentation images - user avatars, banner images, featured article images
Processing location United States 

 

Entity Rapid7 InsightOps 
Processing activity Pseudonymized audit log
Processing location Europe - Germany

 

Entity OpenAI Ireland Ltd
Processing activity Content Assistant
Processing location Europe - Ireland