Sub-processors
Last updated Apr 24th 2024
The Huma Sub-processors list (“Sub-processors”) accompanies the Huma Subscription Terms of Service (the "Agreement") entered into between you ("Customer") and Huma.
Huma is a data processor and engages certain onward sub-processors that may process personal data submitted to Huma’s services by the controller.
We assess the processors we engage, selecting reputable, global service providers, who provide safeguarding agreements to guarantee sufficient protection of such Customer data as they process on our behalf.
These sub-processors are listed below. This list may be updated by Huma from time to time
Approved Sub-Processors
Entity |
Heroku |
Processing activity |
Hosting of the services API |
Processing location |
Europe - Ireland |
Entity |
Neo4j Aura |
Processing activity |
Hosting of database for the services |
Processing location |
Europe - Belgium/Ireland (Europe West 1) |
Entity |
MongoDB Atlas |
Processing activity |
Hosting of database for the services |
Processing location |
Europe - Ireland (eu-west-1) |
Entity |
Amazon AWS |
Processing activity |
Hosting of database for the services, hosting of uploaded files |
Processing location |
Europe - Ireland (eu-west-1) |
Entity |
Auth0 |
Processing activity |
Authentication with OTP |
Processing location |
Europe - Frankfurt |
Entity |
Younium |
Processing activity |
Management of payment information for subscription billing |
Processing location |
Europe - Sweden |
Entity |
Maventa |
Processing activity |
Electronic invoicing |
Processing location |
Europe |
Entity |
Mailgun |
Processing activity |
Automated email notifications from the services |
Processing location |
Europe - Germany |
Entity |
Hubspot |
Processing activity |
In-service support |
Processing location |
United States |
Entity |
Fastly |
Processing activity |
Content Delivery Network for all API traffic |
Processing location |
Global, by proximity to user location |
Entity |
Imgix |
Processing activity |
Optimizing and caching of presentation images - user avatars, banner images, featured article images |
Processing location |
United States |
Entity |
Rapid7 InsightOps |
Processing activity |
Pseudonymized audit log |
Processing location |
Europe - Germany |
Entity |
OpenAI Ireland Ltd |
Processing activity |
Content Assistant |
Processing location |
Europe - Ireland |