Let’s start with our CEO Harald! He is the kind of person that can do several very separate things at once! He can juggle two kids, at least one fever, understand that you need a little time out, recommend a fabulous new country album, and break down the second derivative of any graph at any given time of day or night… Thank you for putting up with us Harald! Here are some of his thoughts:
We delivered on our prime value prop, Huma is a tool employees actually use! On average 2/3 of all employees invited onto Huma, use Huma at least once a month! Yesss!
HR is finally mobile! 25% of all Huma sessions in 2022 were on our top rated native mobile platforms!
We move fast: 10 big releases, Handbooks, 1:1 module, and absence automated sick leave follow up, absence balance, absence approval and plenty of new integrations! (Ps: more to come in 2023!)
You asked, we listened!! In 2022 we received over 568 ideas and votes to our roadmap. We love it! Keep em coming. .jpg?width=1700&height=764&name=ARILD_1%20(1).jpg)
Arild is our CTO, he isn’t afraid of anything it seems, from taking on gigantic tasks, to being wrong, to diving head first into the legalese detailing deep within the guts of the GDPR regulatory wording. Arild has a way of seeing the world as “solvable”, he just needs to understand the problem first. And he will go to great lengths to understand a problem! Here are some of his thoughts: 
2022 has been a formative year for Huma: we’ve “grown up” in features, in customer base, and in internal processes this year
Feel proud that we have a lot more “yes we can solve that” and less “it’s on the roadmap”
Customers choosing Huma and staying with Huma is a great affirmation that we’re solving real-world needs
Kudos all round to the Crafters for delivering continuously; we didn’t have a single month that didn’t see at least one release (it’s true, I checked 😉)
Extra kudos to Karina for owning the tester role and for being an exemplar in cooperation: with designers, developers, release planning, customer success, and more 👏⭐️
Proud of the team for caring about and working on our own work-life as well; we want Huma to be a great place to spend our one third
Our Customer Success team has not only appeared this year, it doubled in size as well! Linn (Head of Customer Success) has a relentless drive to get into the nitty gritty details of solving other people's problems! She will stick with a situation longer than most if there is hope that something good will come out of it. And what do you know?? She found and hired another person that is exactly the same way! Mira joined the CS team in October but never gave off a “new on the job” vibe. She hit the ground racing to help our clients get the most out of their Huma accounts. This team is a great one to have in your corner! Here are their thoughts:
We are humbled that we receive a +68 score on the NPS from our customers, knowing the SaaS Industry average NPS score is +36. 
We launched in Finland!
We also strengthened our Customer Success Team with a Finnish speaking Manager, to further cater to our Finnish customers.
Our AppStore rating reached 4,8 stars this year!
99,9% uptime during 2022
It might be that iPhone users believe that they are the most important people in the world, but that's just because Tim Cook told them so. In fact Android users make up a whopping 72% market share! Lucky for Huma (and almost three quarters of the internett), we have Aleks! Straight out of school he blew our minds with his mind, his coding is the equivalent of Eliud Kipchouges running; elegant, efficient and extremely fast! Here are some of his thoughts!
2022 was a pretty productive year overall, a lot of code was written, and a lot of code was removed.
The main focus for this year was about bringing consistency to the project, while continuing to ship new features. This meant introducing more tooling to keep the code up to the new standard, and replacing a lot of the old code with the shiny brand-new code that gets the job done.
Here is an image that describes the size of the Android app
This effort allowed us to ship the new create-and-edit meeting flow in half the time it would've normally taken.
I'm pretty proud of the work I've done on the Handbook module – it's completely native to Android, has a lot of cool tricks in the rendering implementation, and looks and feels really snappy 🏎
Then there is our marketing team. They have been killing it! To paraphrase our CMO, Philip, this lean team is delivering on par with any global team out there and very few can match the results they are delivering on. Philip, André and Paula are not just deep in the numbers or creating pretty pictures 🤪, they have laser focus on delivering true value. They have written tons of awesome blogs to help our customers navigate their people driven business, launched dozens of informative web pages to make sure you quickly and easily see the potential of Huma, and even created some super useful templates to help people get the most out of their business. And let's not forget the copious amounts of coffee we've consumed in the process. It's been an amazing year for our marketing efforts and we know 2023 will be even better. André is our Creative Director, and here are some of his thoughts:
I’m amazed at the amount and the quality of the content we made this year! We’ve published somewhere in the area of 150 articles that we made all by ourselves! And a lot of it is proper good reading too! 
Another cool thing we accomplished this year is a whopping 6 fold increase in our organic reach! This means we are easier to find and easier to understand how we deliver value to both employees and leaders alike. This work can be tedious labour, but very rewarding to see the effects so clearly! 
Our Product Marketing has taken leaps upon leaps this year! Our fantastic Visual Designer Paula, beautifully unpacks complex technology into pure useability. And showcases it in a relaxed and honest manner. All of this wrapped up in a beautiful visual experience. No easy feat! 
Also, our CMO Philip has turned the marketing crew into a lean, mean, marketing machine this year! He got us all aligned, kept us in line and held a steady eye on the target all through the year! And maybe most importantly, he brings us coffee in the morning ❤️
When we asked Arild to sum up his feelings on 2022, he wrote a handful of full paragraphs before condensing them into bullet points, and we’ll wrap up by sharing those feelings in full:
Looking back at it, I feel that 2022 has been a formative year for Huma: we’ve “grown up” in functionality, in customers, and in process.
The Crafters have been steadily building up the capabilities of the Huma service, with every month has seen at least one release of new or improved features, leaving us at year end with a product where we can answer most questions with “yes, Huma can handle that”, and less of “that’s on the roadmap”. There will always be more on the roadmap, that’s in the nature of roadmaps, but the Huma of 2022 is a solid core that I’m happy to say I’ve been part of building.
Now I’m very proud of the Huma service on its own merits, and we all believe in what we’ve built, but it is a fantastic affirmation of that belief to see how much our customer base has swelled this year. It is also vital for a quality I consider core to our development philosophy; our users are the ones who truly know what they need and how things are really done, and the best way to make sure we’re actually helping out the real-world case is to get it in the hands of real-world users and listen to their opinion about it. All these customers coming onboard and staying onboard is both a wonderful source of more and better feedback, and feedback in itself that we are indeed solving real-world needs, and making real improvement in the lives of real people. That may sound a bit overblown, but the thought that we’re making someone’s day at work just a little better, and that the little bit for a lot of people adds up, does actually warm my heart.
I’m also very happy that we’ve put effort into the work-life internally too; both creating official structures for communication and feedback, with employee 1-1, manager check-ins, and release retrospectives, and by keeping the conversation going in our team about communication and cooperation. In this, I’d like to give kudos to Karina for taking ownership of the tester role so thoroughly and being an exemplar in cooperation: with designers, developers, customer support, and everyone else, to determine what to test and how to test it. Communicating with anyone who reports a problem, customers and Huma employees both, to either solve it directly or get the crucial details that let the developers figure it out and fix it. Working out test plans and planning releases with the platform teams. Whenever any of the team sees a problem, pulls in whoever is needed and “just” figures it out, time and frustration are saved, and I am pleased as punch (don’t get it twisted: not punch 👊, nor punch 🍹, but Punch🎭, although more in the 20th century meaning than the 18th one).
And while it is both more efficient and more agreeable to work this way, it doesn’t happen without effort to create and maintain communication and awareness outside your own domain. So I’m proud of our improvements, and our will to continue to evaluate and improve ourselves. Have an excellent end to the year, and I’ll look forward to more of all of the above next year 😉
